LEGAL
Privacy Policy
Last updated: 28 May 2025
1. Data Fiduciary
DesignerVerse ("we", "us", "our") is the Data Fiduciary responsible for processing your personal data. We are incorporated and operate from India. For any data-related queries, our Grievance Officer can be reached at grievance@designerverse.in.
2. Information We Collect
We collect the following categories of personal data:
We do not collect sensitive personal data (Aadhaar, biometric, financial, health, caste, or religious data) unless explicitly required and with separate consent.
3. Purpose of Processing
Your personal data is processed only for the following specified purposes:
- Account creation and authentication — to verify identity and secure your account
- Service delivery — to provide daily challenges, AI feedback, Oracle responses, and leaderboard features
- Personalisation — to tailor challenge difficulty and recommendations based on your skill tier
- Payment processing — to manage Premium subscriptions via Razorpay
- Communications — to send account notifications, streak reminders (if opted in), and service updates
- Legal compliance — to comply with applicable Indian laws including DPDP Act 2023 and IT Rules 2021
- Grievance redressal — to respond to complaints within the 15-day statutory period
- Safety and fraud prevention — to detect and prevent abuse of the Platform
We do not use your data for profiling, automated decision-making with legal effects, or sale to third-party advertisers.
5. Data Localisation
In compliance with applicable Indian data localisation requirements, all primary personal data (account data, submissions, usage history) is stored on AWS ap-south-1 (Mumbai, India) via Supabase. Data transfers outside India (to Vercel, Resend, Anthropic) are limited to the minimum necessary for service delivery, are governed by appropriate safeguards, and do not involve persistent storage of personal data outside India.
6. Data Retention
We retain personal data for the following periods:
- Account data: For the duration of your account plus 90 days after account deletion
- Design submissions: For the duration of your account; anonymised data may be retained for platform analytics
- Payment records: 7 years, as required under Indian accounting and tax laws
- Grievance records: 3 years from resolution, as required under IT Rules 2021
- Server logs: 90 days for security and debugging purposes
When data is no longer required, it is securely deleted or anonymised.
7. Your Rights under DPDP Act 2023
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
Right to access
You may request a summary of your personal data we hold and the purposes for which it is processed.
Right to correction
You may request correction of inaccurate or incomplete personal data.
Right to erasure
You may request deletion of your personal data where it is no longer necessary for the stated purposes, subject to legal retention obligations.
Right to grievance redressal
You may file a complaint with our Grievance Officer, who will respond within 15 days.
Right to nominate
You may nominate another individual to exercise your rights in the event of your death or incapacity.
Withdrawal of consent
You may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing based on consent before its withdrawal.
To exercise any of these rights, email privacy@designerverse.in or use the in-app settings. We will respond within 30 days. For grievances, use our dedicated grievance portal for a 15-day SLA.
9. Children's Privacy
Users between 13 and 18 years of age may use DesignerVerse only with verifiable parental consent, which is collected during the onboarding process. We do not knowingly collect personal data from children under 13. If we become aware that a child under 13 has provided personal data without parental consent, we will promptly delete it. Parents or guardians who believe their child's data has been collected without consent should contact us at privacy@designerverse.in.
10. Grievance Officer
As required under Rule 13 of the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and Section 13 of the DPDP Act 2023, we have designated a Grievance Officer:
Grievance Officer, DesignerVerse
Email: grievance@designerverse.in
Response time: within 15 days of receipt
→ File a grievance online
If you are not satisfied with our response, you may approach the Data Protection Board of India once constituted under the DPDP Act 2023.
11. Changes to This Policy
We may update this Privacy Policy periodically. For material changes, we will notify you via email at your registered address and/or by posting a prominent notice on the Platform at least 7 days before the change takes effect. The "Last updated" date at the top of this document reflects when the most recent changes were made. Continued use of the Platform after the effective date constitutes your acceptance of the revised Policy.
12. Contact Us
For all privacy-related queries: privacy@designerverse.in
For grievances: grievance@designerverse.in or the Grievance Portal.